SETUCREST GLOBAL
Privacy Policy
Last updated: 6 September 2026
This policy applies to setucrestglobal.com and the SetuCrest School Supplies and SetuCrest Trade Solutions subdomains. It explains how we handle information submitted through these websites and related enquiries.
Information we collect
When you contact us, request a quotation or submit a form, we may receive your name, organization, telephone number, email address, location, product or service requirements, quantities, specifications and any files or messages you choose to provide.
Our websites also use Google Analytics and Microsoft Clarity to collect technical and usage information such as pages visited, approximate location, device and browser type, referral source, clicks and scrolling. Clarity may create masked session recordings and heatmaps. Sensitive input fields should not be intentionally recorded.
How we use information
- To understand and respond to enquiries.
- To prepare or coordinate quotations and service discussions.
- To communicate with relevant suppliers, manufacturers or service providers when necessary for a requirement.
- To operate, secure and improve our websites and services.
- To measure website performance and understand which content is useful.
- To meet legal, compliance or record-keeping obligations.
Sharing and service providers
We do not sell personal information. We may share necessary requirement information with suppliers, manufacturers, logistics or professional service providers where this is reasonably required to respond to your enquiry. Website data may be processed by providers including Google, Microsoft, Zoho, GitHub and WhatsApp according to their respective terms and privacy practices.
Cookies and analytics choices
Analytics services may use cookies or similar technologies. You can limit these through browser privacy settings, blocking tools or the controls offered by the relevant provider. Blocking them does not prevent you from contacting us directly.
Retention and security
We retain enquiry information only for as long as reasonably needed for communication, business records, legitimate operational purposes or legal requirements. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask us to correct or delete information you submitted, subject to applicable legal and record-keeping requirements. You may also request that we stop non-essential follow-up communication.
Contact
For privacy questions, contact Ashutosh Gupta at ashutoshgupta@setucrestglobal.com or +91 98210 68129. SetuCrest Global operates from India with a current service focus that includes Delhi-NCR.
This policy may be updated when our services, websites or legal requirements change. The latest version will remain available at this URL.